Privacy Policy

Data protection declaration

Unless otherwise specified below, the provision of your personal data is not legally or contractually mandatory, nor is it necessary for the conclusion of a contract. You are under no obligation to provide your data, and there will be no repercussions for not doing so. This condition only applies if the processing procedures mentioned below do not indicate otherwise.

Please note that "personal data" refers to any information that pertains to an identified or identifiable individual.

Server log files

 It is possible to utilize our websites without disclosing any personal information. Whenever our website is visited, your internet browser transfers user data to us or our web hosts/IT service providers, which is then stored in server log files. This stored data encompasses details such as the name of the accessed site, the date and time of the request, the IP address, the amount of data transferred, and the requesting provider. The processing of this data is conducted in accordance with Article 6(1) f) of the GDPR, as it aligns with our legitimate interests in ensuring the seamless functioning of our website and enhancing our services.

Contact
Responsible person

Feel free to reach out to us at any given time. The contact information of the individual in charge of data processing can be located in our imprint.

Proactive contact of the customer by e-mail

 If you choose to proactively contact us via email, we will collect your personal information (such as your name, email address, and message text) only to the extent that you provide it. The purpose of collecting this data is to handle and respond to your contact request.

If the initial contact is made to carry out pre-contractual measures (such as consultation for a potential purchase or creating an order), or if it relates to an agreement already in place between you and us, the data processing will be based on Article 6(1)(b) of the GDPR.

If the initial contact is made for other reasons, the data processing will be based on Article 6(1)(f) of the GDPR, which is our legitimate interest in handling and responding to your request. However, if you have specific grounds relating to your situation, you have the right to object to this processing of your personal data at any time.

We will only use your email address to process your request. Your data will be deleted in accordance with legal retention periods, unless you have given consent for further processing and use.

Collection and processing when using the contact form 

When utilizing the contact form, we will solely gather your personal information (such as your name, email address, and message text) within the extent provided by you. The purpose of processing this data is to establish contact. By submitting your message, you are consenting to the processing of your transmitted data. This processing will be conducted in accordance with art. 6 (1) lit. a GDPR, based on your consent. If you wish to revoke your consent, you may do so at any time by contacting us, without affecting the legality of the processing that occurred prior to the withdrawal. Your email address will only be used for the purpose of processing your request. Finally, your data will be deleted unless you have agreed to further processing and utilization.

Customer account      Orders      

Customer account

Upon creating a customer account, we will gather your personal information as specified. The purpose of processing this data is to enhance your shopping experience and streamline order processing. The processing will be conducted in accordance with art. 6 (1) lit. a GDPR, with your consent. If you wish to revoke your consent, you can do so by contacting us, without impacting the legality of the processing that occurred prior to the withdrawal. Subsequently, your customer account will be deleted.

Collection, processing, and transfer of personal data in orders

When you place an order, we will only collect and utilize your personal information to the extent necessary for fulfilling and managing your order, as well as addressing any inquiries you may have. Providing your data is essential for entering into a contract, and failure to do so will prevent the conclusion of any contractual agreement. The processing of your data is based on Article 6(1) b) of the GDPR and is necessary for fulfilling our contractual obligations to you.

For example, your data may be shared with shipping companies, dropshipping providers, payment service providers, order handling service providers, and IT service providers that you have chosen. We will strictly adhere to all legal requirements in every instance, and the extent of data transmission will be kept to a minimum.

Contact      

Use of your email address for mailing of direct marketing 

We utilize the email address you have provided us during the purchase of a product or service to electronically send marketing materials for our own goods or services that are similar to those you have previously purchased from us, unless you have expressed your objection to this usage. It is necessary for you to provide your email address in order to finalize a contract. Failure to provide it will hinder the completion of any contract. The processing of your email address is conducted in accordance with Article 6 (1) lit. f GDPR, as it aligns with our legitimate interest in direct marketing. If you wish to object to the use of your email address, you may do so at any time by contacting us.

The contact details for exercising your right to object can be found in our imprint. Additionally, you can utilize the link provided in the marketing email. Please note that this will only incur transmission costs at basic rates and no additional charges.

Shipping companies       Merchandise management      

Forwarding of your email address to shipping companies for information on shipping status

 In the course of contractual processing, if you have explicitly agreed during the order process, we will provide your email address to the shipping company. This is done for the purpose of keeping you informed about the shipping status of your order via email. The processing of your data will be conducted based on art. 6 (1) lit. a GDPR with your consent. You have the right to withdraw your consent at any time by contacting us or the transport company. Please note that the withdrawal does not affect the legality of the processing carried out with your consent prior to the withdrawal.

Payment service providers      

Use of PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Use of PayPal Express

Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").

The processing of data enables us to offer you the option of paying via the PayPal Express payment service.

In order to integrate this payment service, it is crucial for PayPal to collect, store, and analyze data when you access the website. This data includes your IP address, device type, operating system, browser type, and device location. Cookies may also be utilized for this purpose, allowing your internet browser to be recognized. The use of cookies or similar technologies is in accordance with § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR, as it serves our overriding legitimate interest in providing a customer-oriented selection of payment methods. However, if you have specific reasons related to your situation, you have the right to object to the processing of your personal data at any time.

By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.

Further information on data processing when using the Paypal Express payment service can be found here in the associated data privacy policy.
 

Cookies 

Our website utilizes cookies, which are small text files that are stored in a user's internet browser or by the user's internet browser on their computer system. When a user visits a website, a cookie may be saved on their operating system. This cookie contains a unique character string that enables the browser to be easily identified when the website is accessed again.

Cookies will be stored on your computer, and you have complete control over their usage. By adjusting the appropriate technical settings in your internet browser, you can receive notifications before cookies are set and decide whether to accept each individual setting, as well as prevent the storage of cookies and the transmission of their data. Any previously saved cookies can be

deleted a any time. However, please note that doing so may limit your ability to fully utilize all the functions of this website.

To learn more about managing cookies (including deactivation) in popular browsers, please refer to the links provided below.

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
In the absence of any additional information provided in the data protection declaration below, we solely utilize these technically necessary cookies to enhance the user-friendliness, effectiveness, and security of our offering. These cookies enable our systems to identify your browser even after a page transition and provide you with services. Certain functions of our website cannot be provided without the use of cookies. To ensure the optimal functionality of the website and a user-friendly and effective design of our services, this processing is conducted in accordance with art. 6 (1) lit. f GDPR, based on our legitimate interest. However, you have the right to object to this processing of your personal data under art. 6 (1) lit. f GDPR, if it relates to your specific situation.

Analysis Advertising      

Use of the Google Analytics

Our website uses the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation.
The processing of data serves to analyse this website and its visitors and for marketing and advertising purposes. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. In this process the following information, inter alia, can be collected: IP address, date and time of the website access, click path, information on the browser and the device you are using, the pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted from your browser within the scope of Google Analytics is not associated with any other data held by Google. Google Analytics uses technology such as cookies, web storage in the browser, and tracking pixels which enable an analysis of your use of the website. The information generated by these regarding your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website.
Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can also prevent the collection of the data (including your IP address) generated by Google Analytics and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent the data collection and storage by Google Analytics across multiple devices you can place an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You need to implement the opt-out on all systems and devices that you are using, so that this works comprehensively. If you delete the opt-out cookie, requests will be transmitted to Google again. When you click here the opt-out cookie will be placed: Deactivate Google Analytics. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/de.html and/or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de.
 

Use of Facebook Pixel
Our website uses the remarketing function "Custom Audiences" by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").
This application serves to address the visitor to the website with interest-related advertising on the social network Facebook.
We have implemented Facebook’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Facebook’s servers when you visit our website. This informs the Facebook server which of our web pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook you will then be shown personalised, interest-related Facebook ads. Your data may be transmitted to the USA. 
The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in addressing visitors to the website with targeted, interest-related advertising. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can deactivate the remarketing function "Custom Audiences" here. You can find more detailed information on Facebook’s collection and use of data and your associated rights and options for protecting your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Use of Google Ads conversion tracking
Our website uses the online marketing program "Google Ads", including conversion tracking (evaluation of user actions). Google conversion tracking is a service operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation.
If you click on adverts placed by Google, a cookie is placed on your computer for conversion tracking. These cookies have limited validity, do not contain any personal data and thus cannot be used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google can recognise that you have clicked on the advert and were forwarded to this page. Every Google Ads customer receives a different cookie. It is therefore not possible to track cookies relating to the websites of Ads customers.
The information collected using the conversion cookie serves the purpose of producing conversion statistics. This allows us to find out the total number of users who have clicked on our adverts and were forwarded to a page equipped with a conversion tracking tag. However, they do not receive any information with which could be used to personally identify users. Your data may be transmitted to the USA. 
The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in addressing visitors to the website with targeted, interest-related advertising. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can deactivate personalised advertising in Google’s advertising settings. Instructions for this can be found at https://support.google.com/ads/answer/2662922?hl=de.
Alternatively, you can prevent the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and following the further opt-out instructions specified there. You then won’t be included in the conversion tracking statistics. You can find more information as well as Google’s data privacy policy at: https://www.google.com/policies/privacy/
Use of the remarketing or "similar target groups" function by Google Inc.
Our website uses the remarketing or "similar target groups" function by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation.
This application serves to analyse visitor behaviour and visitor interests.
Google uses cookies to analyse website use, forming the basis for producing interest-related adverts. Cookies allow for the recording of website visits as well as anonymised data on the use of the website. The personal data of website visitors is not saved. If you then visit another website in the Google display network you will then be shown adverts which are more likely to take previous areas of product and information interest into account. Your data may be transmitted to the USA.









The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in addressing visitors to the website with targeted, interest-related advertising. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can deactivate the use of cookies with permanent effect by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can deactivate the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and following the further opt-out instructions specified there.
You can find more detailed information on Google remarketing as well as the associated data privacy policy at: https://www.google.com/privacy/ads/
Plug-ins and others

Use of the Google Tag Manager

Our website uses the Google Tag Manager from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation. This application manages JavaScript tags and HTML tags which are used in particular to implement tracking and analysis tools. The data processing serves to facilitate the needs-based design and optimisation of our website. The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags which may collect and process personal data. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/intl/de/tagmanager/use-policy.html
 

Rights of persons affected and storage duration

Duration of storage 

Once the contractual processing is finalized, the data is initially retained throughout the warranty period. Subsequently, it is stored in compliance with the legally mandated retention periods, particularly those outlined in tax and commercial laws. After the specified duration has passed, the data is deleted, unless you have provided consent for further processing and utilization. 

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
 Right to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
 Right to object

If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.

If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.
If you wish to object to the processing of your personal data for direct advertising purposes, you have the right to do so at any time bynotifying us. In the event that your objection is successful, we will ceaseprocessing your personal data for direct advertising purposes.

last update: 01.01.2024